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FAQ
SuperTvProducts FAQ'S
Q. What are the delivery options and charges?
A. We use two delivery services, ParcelForce24 and royal mail recorded delivery. The charges are based on the weight of the item and the address to where the item is to be sent.
Q. What are your terms for returning goods?
A. Purchases from SuperTvProducts come with a 14 day money back policy. For full details view our shipping and returns policy.
Q. How do i purchase goods from SuperTvProducts?
A. There are two ways to order from SuperTvProducts, firstly online by finding the product/s you would like to purchase and by putting the item/s into your shopping basket and checkout. You can also talk to a member of our sales team who will manually process your order over the telephone.
Q. Can i cancel my order?
A. Yes, orders can be cancelled. For full details view our shipping and returns policy.
Q. Is your online ordering system secure?
A. Yes, our online ordering system uses 128 bit encryption code.
Q. Can i have an order shipped to another address?
A. Yes, All orders are required to input billing address and delivery address.
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